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| First impressions really do count. Judge your West End apartment mover on their professionalism, attention to detail and responsiveness to your inquiries. Also make sure they give a thorough explanation of their pricing and process. For example, if the estimate is binding or non-binding. These things can tell you a lot about the company philosophy and how comfortable you'll be in working with them. |
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| Make sure you provide the West End mover with your destination contact information. Take down any information the driver can provide such as his cell phone, pager and satellite tracking information. Ask the driver if your shipment is the last he/she will be loading. Find out when the last shipment goes onto the trailer. This will give you an indication as to when they will be departing for your new home. Ask the driver about his/her plans for delivering your items. Find out as many details as you can prior to the driver leaving your residence. |
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| A few apartment communities do not allow moving trucks to enter the premises. This is mainly when the West End mover has a large truck. In these case you will be charged for Shuttle Service: This is a fee for the use of a smaller vehicle to provide service to residences that are not accessible to the mover's normal line haul equipment. |
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| Have a big screen tv or expensive vase. Your West End mover may charge a fee for High Value Article. These are items included in a shipment that are valued at more than $100 per pound. These items should be disclosed to the mover to ensure they are protected accordingly. |
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| If you are going to have friends or family help in the moving process, line these people up ahead of time, as people need time to 'fit' your moving day into their day. Have someone on standby, as people get sick. Have your West End movers ordered as far in advance as possible. |
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| You should receive a Bill of Lading from your West End mover. This is the receipt for your goods and the contract for their transportation. It is your responsibility to understand the bill of lading before you sign it. If you do not agree with something on the bill of lading, do not sign it until you are satisfied that it is correct. The bill of lading is an important document. Don't lose or misplace your copy. |
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| Reserve a Parking Space for the West End movers truck. If you live in a congested area, recruit some friends and park all of your vehicles one after another in a space close to your home and do not move them until the truck arrives. The closer the truck can get to your house, the better your chances are of not incurring an additional charge. |
